Advertiser spying annoys consumers
Written on April 2, 2008 – 2:33 pm | by admin
I am both an online advertiser and a consumer. I know that if I want my online ventures to be successful, i.e., maximize the monetization of my web site audience, I have to carefully monitor their behavior, collect data, and target advertisements accordingly. As a consumer, I know that many advertisers and advertising agencies collect such data and use it to practically force products on me. A new survey conducted by TBS Global on behalf of TRUSTe, i.e., a consumer privacy organization, has revealed that many consumers are aware that there behavior is being carefully watched and they are not happy about it.
Ars Tecnica reports on the people participating in the survey and the main result after analyzing the data,
TNS randomly selected 1,015 nationally representative adults in the US “whose households belong to TNS’s online consumer panel” for its survey. Although only 40 percent of the group was familiar with the term “behavioral targeting,” most users were well aware of the practice. 57 percent reported that they weren’t comfortable their activities tracked for advertising purposes, even if the information couldn’t be tied to their names or real-life identities.
As I said earlier, as a consumer I am also uncomfortable that my online behavior is so carefully monitored and data are collected without my permission. At the same time, as someone who is trying to make a living online, I understand the need for collecting the data. It is next to impossible to make a profit online without carefully analyzing web user data considering how competitive the online marketplace is. I think that some guidelines that the data should be collected in a way that individual people could not be identified. Moreover, user data should be deleted after a certain period of time, i.e., after 6 months. Hopefully, simple strategies such as those I just suggested could help online marketers to earn the trust of consumers and remove some of their online privacy concerns. The hardest part would be to enforce such guidelines if they are ever agreed upon.
Read more: Web surfers know advertisers are watching—and don’t like it.
